Privacy Policy
Last updated: March 12, 2025
At Hazivo, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our marketplace platform.
1. Information We Collect
We collect information that you provide directly to us when you register an account, post a listing, or contact our support team. This includes your name, email address, phone number, profile photo, and any content you upload to the platform. We also automatically collect certain information about your device and how you interact with our services, such as IP address, browser type, operating system, referring URLs, and pages visited.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send technical notices and support messages; respond to your comments and questions; and send marketing communications, where permitted by law. We also use information to monitor and analyze usage patterns, detect and prevent fraudulent activity, and comply with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or serving our users — provided those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law or protect our or others' rights.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting our support team. Certain data may be retained for legal, regulatory, or fraud-prevention purposes even after account deletion.
5. Your Rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at legal@hazivo.ae. We will respond to your request within 30 days in accordance with applicable UAE data protection laws.